Terms & Policies

About these terms

These terms apply when you register for an Adventuring Into Life (AIL) program, buy a gift certificate or use this website. They cover our camps, afterschool programs, Pro D Days, clinics, private lessons, birthday parties, group bookings and retreats in BC and Costa Rica.

Adventuring Into Life is operated by Adventuring Into Life Inc., based in Kamloops, British Columbia. You can reach us at info@adventuringintolife.ca.

Each program page lists that program's dates, ages, location, price and what's included. If a program page and this page ever disagree, the program page wins for that program.

Registering and paying

• Prices are in Canadian dollars (CAD). The full price, including any taxes and fees, is shown before you pay.
• Your spot is confirmed when we receive payment, or the deposit for programs that take one, like our Costa Rica retreats.
• You'll get a confirmation by email with the details of what you booked. Keep it for your records. If you need another copy, just ask.
• Payment plans. Some programs, like our Costa Rica retreats, offer a payment plan. The schedule and balance due date are listed on the program page and in your confirmation.
• Help with costs. Our campership program can cover some or all of the fee for kids whose families need a hand.

Please make sure the information you give us is accurate and up to date, especially contact details, emergency contacts and health information.

Cancellations, transfers and credits

Our Cancellation Policy explains exactly what happens if you need to cancel, for every type of program, along with our smoke, heat and weather rules and what happens if we cancel. A few things that apply everywhere:

• Please email cancellations to info@adventuringintolife.ca. The date we receive your email is the date we use.
• You can transfer your spot to someone else for free, before the deadline listed for your program.
• Program credits are valid for 12 months and retreat credits for 24 months, and they can be used on any AIL program.
• If we cancel a program for a reason within our control, you get a full refund.

Gift certificates

AIL gift certificates never expire, and they can be used toward any AIL program. Treat them like cash: we can't replace a lost certificate unless we can confirm its code.

Health, safety and participation

Health information

At registration we ask about allergies, medical conditions, medications and emergency contacts. Please tell us about anything that could affect safety, and let us know if something changes before the program. This information goes only to the people who need it to keep the participant safe. Our Privacy Policy explains how we protect it.

Gear

• A properly fitted bike helmet is required for every bike activity.
• Bikes need to be in safe working order. Our coaches may do a quick check and will let you know if something needs fixing before riding.
• Each program page lists what to bring, and we send a packing list before camps and retreats.

Coaches and group sizes

Every coach completes AIL training. Lead coaches hold first aid, and lead mountain bike coaches hold PMBIA or GSMBC Level 1 at minimum. Camps and clinics run at one coach for every six to eight participants: bike programs are 1:6, and multisport and non-bike programs are 1:8.

Behaviour

We want every program to feel safe and welcoming for everyone. If a participant's behaviour puts themselves or others at risk, we'll talk with them and, for kids, with their family. If it continues, we may ask them to leave the program.

Changes on the day

Outdoor programs depend on weather, trail conditions and safety. We may change an activity, location or coach to keep things safe and running. Our coaches can also stop an activity, or ask a participant to sit one out, if they think it isn't safe.

Outdoor activities and risk

Mountain biking, hiking, bushcraft, paddling and other outdoor activities come with real risks, including falls, collisions, weather, wildlife and uneven ground. We plan carefully, coach well and keep groups small to manage those risks, but we can't remove them completely.

Before a program starts, participants (or a parent or guardian for anyone under 19) are asked to read and sign our waiver, which explains these risks.

Kids programs: drop-off, pick-up and supervision

• Please drop off and pick up on time, at the location listed for that day. Some programs meet at a different spot each day, and families are responsible for getting kids there and home.
• We release kids only to a parent or guardian, or to an adult you've named at registration as approved for pick-up.
• If someone new is picking up, email us before the program so we know who to expect.

Retreats and travel

BC retreats

Pick a retreat that matches your riding skills and fitness, and come prepared with a bike and gear in good condition. Reckless riding that puts you or others at risk isn't allowed on any AIL retreat.

Costa Rica retreats

• Travel insurance is required. It must cover trip cancellation, medical emergencies (including evacuation) and travel disruption. Wild Terrain riders also need coverage for mountain biking.
• You book your own flights and are responsible for your passport and any entry requirements. Bike fees vary a lot between airlines, so check before you book.
• AIL isn't responsible for flights, extra accommodation or other travel costs you book yourself, including if a retreat is cancelled. That's exactly what travel insurance is for.
• If weather or local conditions mean an activity can't run safely, we'll swap in an alternative.

The full deposit, payment and cancellation terms for retreats are in our Cancellation Policy.

Photos and video

We often take photos and short videos during programs to share with families and on our website and social media. If you'd rather you or your child didn't appear in photos we share publicly, choose the photo opt-out at registration or email us, and we'll respect that. You can change your mind at any time.

Using this website

We work hard to keep program details on this website accurate and up to date. If we spot a mistake in a price or date before your program, we'll contact you and you can choose to continue or cancel for a full refund.

Photos, text and logos on this site belong to Adventuring Into Life or are used with permission. Please ask before reusing them.

We sometimes link to other websites, like trail maps or partner organizations. We're not responsible for their content or privacy practices.

Your rights and the law

These terms are governed by the laws of British Columbia and Canada. Nothing in these terms limits any rights you have under BC's Business Practices and Consumer Protection Act or other consumer protection law.

If you have a concern, please email us first at info@adventuringintolife.ca. Most things can be sorted out with a conversation. You can also contact Consumer Protection BC.

We may update these terms from time to time. The date at the top of the page shows when they last changed. The terms in place when you registered apply to that registration.

Questions