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The sooner you contact us, the more we can help. If you need to cancel, reach out as early as possible — it gives us the best chance of filling your spot, which opens up more options for you. Email us at [email protected]

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Can't make it? Transfer your spot to a friend.

For all programs, you can transfer your registration to another person free of charge — as long as you let us know with enough notice (see each section below for specific deadlines). Just email us with the new participant's name and contact info and we'll take care of the rest.

Clinics & Day Camps

Single-day clinics & youth camps

This applies to all single-day clinics, youth bike camps, skills sessions, and multi-day day camps where no overnight accommodation is included.

Days Before Program	Cash Refund	Future Program Credit
30+ days	Full refund minus $25 admin fee	100% credit no admin fee
15–29 days	50% refund	75% credit
14 days or fewer	No refund	25% credit

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Spot transfer: You can transfer your spot to a friend at any time before the program starts, free of charge. Just let us know as soon as possible.

ℹ️

Credits are valid for 12 months from the date of issue and can be applied to any AIL program of equal or lesser value.

Domestic Overnight Retreat

Valemount Women's MTB Retreat

This applies to the annual Valemount Women's Mountain Bike Retreat and any future domestic overnight retreats. No deposit is required to register.

Days Before Retreat	Cash Refund	Future Program Credit
60+ days	Full refund minus $25 admin fee	100% credit no admin fee
30–59 days	50% refund	75% credit
29 days or fewer	No refund	25% credit

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Spot transfer: You can transfer your spot to another eligible participant free of charge up to 7 days before the retreat. Email us with their name and contact details.

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Accommodation note: Log home accommodation is booked separately and has its own cancellation terms with the property. Please review those terms when booking your accommodation.

International Retreat

Costa Rica Women's Adventure Retreat

International retreats involve significant advance planning, supplier commitments, and costs that cannot be recovered at short notice. Please read this section carefully before registering.

CA$500

Non-refundable registration deposit

A CA$500 deposit is required to hold your spot. This deposit is non-refundable under any circumstances, but is fully transferable to another participant up to 14 days before the retreat.

Days Before Retreat	Cash Refund (of balance)	Future Program Credit
90+ days	Full refund of balance $500 deposit non-refundable	100% credit of balance
60–89 days	25% refund of balance	50% credit of balance
59 days or fewer	No refund	25% credit of balance

✈️

Travel insurance strongly recommended. We strongly encourage all Costa Rica participants to purchase travel insurance that covers trip cancellation, medical emergencies, and travel disruption. This protects your investment if something unexpected prevents you from attending. AIL is not responsible for non-refundable flights, accommodation, or other travel costs booked independently.

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Spot transfer: Your spot (including the deposit) can be transferred to another eligible participant free of charge up to 14 days before the retreat. Email us with their full name and contact information.

Smoke & Heat Policy

Wildfire smoke & extreme heat

BC summers mean we need clear policies for smoke and heat. We use the official government thresholds so you always know exactly what to expect — and why.

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Wildfire Smoke

We monitor the Air Quality Health Index (AQHI) — the official BC government measurement for smoke and air quality risk, available at gov.bc.ca.

AQHI 1–6 (Low to Moderate)
Program runs as normal. We may reduce intensity and increase water breaks.

AQHI 7+ (High Risk)
This is the official BC government threshold for high health risk from smoke. See program-specific response below.

AQHI 10+ (Very High / Above Scale)
All outdoor AIL programs will be cancelled or postponed regardless of type.

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Extreme Heat

We use forecast maximum air temperature as our guide. Humidex (feels-like) may also be considered.

Under 35°C
Program runs. We prioritize shade, frequent water breaks, and reduced intensity in peak heat.

35–37°C
We may modify the program — shorter sessions, earlier start times, or adapted activities to minimize heat exposure.

38°C or above
See program-specific response below.

How we respond by program type

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Youth Day Camps

We will always do our best to keep camp running — we understand families depend on childcare. When AQHI hits 7+ or temperatures reach 38°C+, we adapt: moving activities indoors, adjusting the schedule, reducing exertion, and prioritizing shade and rest. Camp will not be cancelled for smoke or heat unless conditions reach AQHI 10+ or make a safe indoor option impossible.

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Bike Clinics & Riding Programs

Mountain biking is high-exertion and cannot safely be moved indoors. If the AQHI reaches 7 or the forecast high reaches 38°C, we will reschedule the program. Your registration transfers automatically to the new date. If you cannot make the rescheduled date, you will receive a full program credit. Cash refunds are not issued for smoke or heat rescheduling.

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How to check AQHI: Visit gov.bc.ca/airqualityhealthindex or download the WeatherCAN app (free, from Environment Canada) which shows real-time AQHI and can send you alerts for your location.

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We'll always communicate early. If we're monitoring conditions for a scheduled program, we'll notify registered participants by email at least 24 hours in advance whenever possible. Last-minute changes due to rapidly shifting conditions will be communicated as soon as the decision is made.

If Adventuring Into Life cancels a program

In the rare event that we need to cancel a program for any reason — including insufficient enrollment, safety concerns, or circumstances beyond our control — all participants will receive a full refund of all fees paid, including deposits. We'll notify you as early as possible and do everything we can to help you make alternative plans.

At a Glance

Quick summary

A side-by-side comparison across all programs.

Timeframe	Clinics & Day Camps	Valemount Retreat	Costa Rica
Deposit required	None	None	CA$500 (non-refundable)
Early cancellation	30+ days: full refund – $25	60+ days: full refund – $25	90+ days: full balance refund
Mid-window	15–29 days: 50% refund / 75% credit	30–59 days: 50% refund / 75% credit	60–89 days: 25% refund / 50% credit
Late cancellation	Under 15 days: no refund / 25% credit	Under 30 days: no refund / 25% credit	Under 60 days: no refund / 25% credit
Spot transfer	Free, any time	Free, up to 7 days before	Free, up to 14 days before
Credit validity	12 months	12 months	12 months
Travel insurance	Not required	Recommended	Strongly recommended
AIL cancels	Full refund always — including deposits

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All cancellation and transfer requests must be submitted in writing by email to [email protected]. Cancellations are effective as of the date we receive your email. Please allow up to 5 business days for refund processing.

Cancellation Policy